Executive Summary
In December 2025, Mastercard partnered with TerraPay to enable global digital wallet interoperability, allowing wallet users to make contactless payments at over 150 million Mastercard acceptance points worldwide. This collaboration addresses the critical challenge of fragmented digital payment ecosystems and accelerates financial inclusion across emerging markets, including Singapore.
Case Study: Breaking Down Digital Payment Barriers
The Challenge
Digital wallets have proliferated across global markets, particularly in emerging economies, but faced significant limitations:
- Limited acceptance: Mobile wallets worked primarily within their native ecosystems or countries
- Interoperability gaps: Users couldn’t transact at traditional card acceptance points
- Complex integration: Wallet providers faced lengthy and costly processes to expand acceptance networks
- Financial exclusion: Millions relied on digital wallets but lacked access to global payment infrastructure
Market Context
By 2024, contactless payments represented 70% of all in-person Mastercard transactions globally, demonstrating strong consumer preference for tap-and-pay convenience. However, digital wallet users remained excluded from this seamless experience at physical merchant locations.
The Solution Partnership
Mastercard and TerraPay combined their complementary strengths:
Mastercard brings:
- 150+ million acceptance locations worldwide
- Established contactless payment infrastructure
- Security and compliance frameworks
- Global merchant relationships
TerraPay contributes:
- Xend global payment interoperability platform
- Connections to 3.7 billion mobile wallets
- Presence in 150+ countries
- Rapid deployment capabilities
Solutions Delivered
1. NFC Payment Enablement
What it does: Transforms digital wallets into contactless payment instruments that work at any Mastercard-enabled point of sale.
How it works:
- Wallet providers integrate with TerraPay’s Xend platform
- TerraPay routes transactions through Mastercard’s network
- Users tap their phones at NFC-enabled terminals
- Payments process instantly with Mastercard security protocols
Benefits:
- Up to 10x faster than traditional payment methods
- No need for physical cards
- Works across borders seamlessly
- Enhanced user experience and convenience
2. Xend Interoperability Platform
What it does: Simplifies and accelerates the technical integration process for wallet providers.
Key features:
- Single API connection to multiple payment networks
- Standardized integration protocols
- Reduced development time from months to weeks
- Lower implementation costs
Impact for providers:
- Faster go-to-market timelines
- Simplified compliance and regulatory requirements
- Access to multiple acceptance networks through one integration
- Scalable infrastructure for growth
3. Cross-Border Transaction Capabilities
What it does: Enables wallet users to transact internationally without currency conversion hassles or additional apps.
Functionality:
- Real-time currency conversion
- Transparent fee structures
- Secure cross-border authorization
- Universal acceptance at Mastercard merchants
User benefits:
- Seamless travel payments
- Support for remittances and international transactions
- Consistent experience regardless of location
- Reduced reliance on foreign exchange services
4. Financial Inclusion Infrastructure
What it does: Extends formal financial services to underbanked and unbanked populations through mobile wallet technology.
Components:
- Mobile-first payment acceptance
- Low-cost account maintenance
- Micro-transaction support
- Agent network integration for cash-in/cash-out
Societal impact:
- Banking services without traditional bank accounts
- Economic participation for marginalized communities
- Secure digital transaction history for credit building
- Support for small merchants and informal economies
Extended Solutions & Future Roadmap
Phase 1: Foundation (Current – 2025)
- Core NFC payment functionality rollout
- Initial wallet partner onboarding
- Geographic expansion across priority markets
- Compliance framework establishment
Phase 2: Enhanced Services (2026)
- Loyalty program integration: Connect wallet transactions to Mastercard merchant loyalty programs
- Advanced authentication: Biometric verification and enhanced security features
- QR code interoperability: Combine NFC with QR-based payments for broader acceptance
- Merchant services: Tools for small businesses to accept wallet payments
Phase 3: Ecosystem Expansion (2027+)
- IoT payment integration: Enable wallet payments through wearables and connected devices
- B2B payment solutions: Extend services to business-to-business transactions
- Government service integration: Enable wallet payments for public services, taxes, and utilities
- Open banking connectivity: Link wallets to traditional banking services for comprehensive financial management
Emerging Capabilities
Artificial Intelligence Integration
- Fraud detection and prevention using machine learning
- Personalized spending insights and budgeting recommendations
- Predictive analytics for cash flow management
- Smart routing for optimal transaction processing
Web3 and Digital Assets
- Potential cryptocurrency wallet integration
- Digital currency support (CBDCs)
- Tokenized payment instruments
- Blockchain-based settlement options
Sustainability Features
- Carbon footprint tracking for transactions
- Support for green merchant initiatives
- Paperless receipt management
- Sustainable spending incentives
Singapore Impact Analysis
Market Landscape
Singapore represents a strategic market with unique characteristics:
Digital payment maturity:
- High smartphone penetration (over 90%)
- Strong digital infrastructure and connectivity
- Government support through Smart Nation initiatives
- Tech-savvy, early-adopter consumer base
Current payment ecosystem:
- Dominant local wallets: GrabPay, PayNow, FavePay
- Strong e-wallet adoption for daily transactions
- Limited international interoperability for local wallets
- Growing demand for seamless cross-border payments
Specific Benefits for Singapore
1. Enhanced Regional Connectivity
Singapore serves as a Southeast Asian hub, and the Mastercard-TerraPay partnership directly addresses regional payment friction:
- For Singaporean travelers: Use local wallets (GrabPay, etc.) across ASEAN and beyond without currency exchange
- For regional visitors: International tourists can use their home wallets at Singapore merchants
- Business travelers: Simplified expense management with single wallet for multi-country trips
- Migrant worker remittances: Streamlined money transfers to home countries through wallet-to-wallet transactions
2. Support for Singapore’s Fintech Ecosystem
The partnership accelerates Singapore’s position as a fintech innovation hub:
- Local fintech enablement: Singaporean wallet providers gain instant global reach
- Reduced barriers to entry: New fintech startups can launch with international capabilities from day one
- Innovation catalyst: Infrastructure supports development of novel payment services
- Investment attraction: Enhanced capabilities attract global fintech investment to Singapore
3. Tourism and Retail Impact
Singapore’s tourism and retail sectors gain significant advantages:
- Increased tourist spending: Visitors can use familiar payment methods, reducing friction
- Merchant competitiveness: Singapore retailers can accept more payment types without additional infrastructure
- Orchard Road and shopping districts: Enhanced experience for international shoppers
- F&B and entertainment: Simplified payments for Singapore’s vibrant dining and nightlife scenes
4. Financial Inclusion for Migrant Communities
Singapore hosts approximately 1.4 million foreign workers who benefit from:
- Lower remittance costs: Direct wallet-to-wallet transfers reduce fees compared to traditional money transfer services
- Financial accessibility: Workers can maintain wallets from home countries while accessing Singapore services
- Faster fund transfers: Near-instant money movement to families abroad
- Reduced cash dependency: Safer alternatives to carrying large cash amounts
5. Smart Nation Alignment
The partnership supports Singapore’s Smart Nation vision:
- Cashless society progress: Accelerates Singapore’s transition to predominantly digital payments
- Payment infrastructure modernization: Complements existing systems like PayNow and SGQR
- Cross-border digital economy: Enables Singapore’s role in regional digital trade
- Innovation testbed: Singapore can pilot new payment technologies for regional deployment
Integration with Local Systems
PayNow Integration Potential: The partnership could enable PayNow-linked wallets to transact internationally, extending Singapore’s real-time payment system beyond borders.
SGQR Complementarity: While SGQR standardizes QR payments domestically, Mastercard-TerraPay adds NFC capability and international reach, creating a comprehensive payment ecosystem.
Central Bank Digital Currency (CBDC) Readiness: The infrastructure supports potential integration with Singapore’s digital SGD initiatives, positioning the nation for future digital currency adoption.
Economic Impact Projections for Singapore
Merchant revenue growth: Estimated 8-12% increase in transaction volumes from enhanced payment acceptance
Tourism spending: Potential 15-20% uplift in visitor payment activity due to reduced friction
Remittance market: Could capture 25-30% of Singapore’s $24 billion annual remittance market with lower-cost wallet solutions
Fintech sector growth: Additional $200-300 million in fintech investment attracted by enhanced infrastructure
Job creation: 500-800 new fintech and payment technology positions over 3 years
Challenges and Considerations for Singapore
Regulatory coordination: Ensuring compliance with MAS (Monetary Authority of Singapore) requirements while enabling innovation
Competition with existing systems: Balancing new capabilities with established payment infrastructure like PayNow and NETS
Cybersecurity: Maintaining Singapore’s high security standards as payment networks expand
Consumer education: Building awareness of new payment capabilities among users and merchants
Outlook: Industry Transformation
Short-term (2025-2026)
- Rapid wallet partner onboarding across Asia-Pacific, Middle East, and Africa
- 30-40% increase in digital wallet transaction volumes at physical merchants
- Expansion of contactless payment acceptance in emerging markets
- Integration of 50-100 major wallet providers globally
Medium-term (2026-2028)
- Digital wallets achieve parity with traditional cards for in-person payments
- Emergence of wallet-first commerce experiences
- Consolidation in wallet provider market as interoperability reduces differentiation barriers
- Cross-border e-commerce growth driven by seamless payment experiences
Long-term (2028-2030)
- Wallets become primary financial management tools, superseding traditional banking apps
- Universal acceptance: any wallet works everywhere globally
- Integration with emerging technologies: AR/VR commerce, autonomous vehicle payments, IoT transactions
- Financial inclusion reaches 90%+ of global adult population through mobile wallet access
Competitive Landscape Evolution
Winners:
- Wallet providers who integrate early and offer superior user experiences
- Merchants who adopt multi-wallet acceptance quickly
- Fintech platforms that build value-added services on top of payment infrastructure
- Emerging market economies that leapfrog card infrastructure entirely
Challenges:
- Traditional card programs may face declining relevance
- Banks must adapt to wallet-centric customer relationships
- Payment processors need to evolve business models for wallet economics
- Regulatory frameworks must keep pace with rapid innovation
Conclusion
The Mastercard-TerraPay partnership represents a pivotal moment in global payment infrastructure evolution. By bridging digital wallets with established card acceptance networks, the collaboration addresses critical interoperability gaps while accelerating financial inclusion worldwide.
For Singapore specifically, this partnership strengthens the nation’s position as a regional fintech hub, enhances its appeal to tourists and businesses, and supports the Smart Nation vision of a seamlessly connected digital economy.
As the solution matures and expands, it has the potential to fundamentally reshape how people transact globally, making the distinction between cards, wallets, and payment methods increasingly invisible to users while creating a truly borderless financial ecosystem.
Key Success Factors Moving Forward:
- Rapid wallet provider adoption and integration
- Merchant education and acceptance infrastructure deployment
- Regulatory harmonization across markets
- Continuous innovation in security and user experience
- Strategic focus on underserved markets and populations
The future of payments is increasingly wallet-centric, mobile-first, and globally interoperable—and this partnership positions both organizations at the forefront of that transformation.